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Deal personalization drove Groupon growth

Groupon just reported an 89 percent revenue jump for Q1 2012, compared with the same quarter of 2011. In North America its 75 percent growth was attributed in part to deal personalization, a targeting tool that will soon launch internationally. Groupon customers grew YOY 140 percent, to 36.9 million, with sales from repeat buyers 150 percent of those “doing a deal” for the first time.   The new Groupon Rewards loyalty program, only in certain major markets at this point, brought 2500 merchants into the Daily Deals fold. More than half of first-time merchants returned to place later Deals with the site.

Market research firm ForeSee was commissioned to study both merchant and customer satisfaction with Groupon. The Daily Deals behemoth scored an 83 with customers and 79 with merchants, way ahead of most online retailers.

The jump from 25 percent to 30 percent mobile access from December 2011 to March 2012 may have been the catalyst for the new “up-to-the-minute” Groupon Now success, with 1.5 million Now deals sold.

With past store-owner complaints that Groupon was being far too selective in its choice of who could offer Deals, it’s nice to see that merchants are declaring their happiness with a Deals site.  We suspect that merchant approval is partly due to the Groupon Merchant Center, where merchants can track response, administer and see the history of their deals, and manage their Groupon Rewards activity. Here’s the earnings report.

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Affidata plays Anglophone card

Affidata.co.uk, the U.K. arm of Dutch property portal Affidata has hit on the idea of launching geolocalised searches showing English-speaking agents in the desired area to help English buyers looking for second homes. Given the notorious unwillingness of the English to speak another language, combined with their love of homes abroad the move seems entirely logical. Naturally if it proves popular it will immediately be reproduced by all the larger portals so Affidata’s first-mover status will be studied keenly by Rightmove, DPG et al.

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BiteHunter starts Daily Deals mobile buys

Though it’s only enabled for Apple mobile devices, Daily Deals aggregator BiteHunter alerts consumer to individualized Daily Deals from several sites and lets them buy them right from their own Iphones.  Dozens of  well-known Daily Deals sites are aggregated, including Google, Living Social, Gilt City, Travel Zoo and Restaurant.com.

Consumers searching for dining deals can, for example, search as specific as cuisine. They can see reviews and recommendations for the various restaurants, as well as contact details and menu. The consumer enters her or his credit card information once and the BiteHunter BiteBuy technology takes care of the rest of the buying process for every transaction from then on.

This is technology worth emulating. We hope they add Android capability soon.

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Sensis CEO departs

Bruce Akhurst, the CEO of Australian telco subsidiary Sensis, is to leave the company after 15 years at the company and seven as CEO.

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HireRabbit social career platform in beta

By Sharon Hill

HireRabbit is a brand new recruiting platform for Facebook. Its video demo claims that any employer can create a Facebook presence for candidate search in just a few minutes, with no technical expertise required. Included are five tabs – overview, benefits, Why us?, Team and even puzzles. While we’re not sure, it seems that these tabs are customizable.  Candidates can search and apply without leaving the employer’s fan page. The hiring manager can include videos, photos and testimonials. There’s also an employee referral system, and analytics that tell employers about views, likes, shares, and number of employee referrals. HireRabbit can also integrate with an employer’s own ATS.

We have lots of questions including cost and interest in media collaboration, and have asked for a conversation. At first glance, it’s efficient, easy to understand, and attractive. Our one complaint – it is difficult to understand the video-demo speaker.  Continue reading

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 IndeedResume out of beta. Should it be?

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