bivings group

Newspapers using Twitter, the Bivings Report

Media analysis and Web design firm The Bivings Group just completed a first-time study that looks at what journalists and their newspaper employers are doing with Twitter.

The report, The Use of Twitter by America’s Newspapers, studied whether newspapers link to their Twitter accounts from their Web site, how often, and in what manner; how and when the accounts are updated; and whether newspapers are using their Twitter profiles to interact with readers or to simply promote their site content.

Key findings:

* Only 62 percent of the newspapers included links to at least one of their accounts from their Web site. Many buried these links on the site, making it difficult to even find them.  The sad news, then, is that 38 percent of the papers actively use Twitter but don’t bother to integrate their presence with their Web site even minimally.  That’s a shame.

* Slightly more than half of the newspapers have a directory listing of their Twitter accounts on their site. The Los Angeles Times, for example, lists Twitter accounts by section, and by individual Twitter profile, and invites readers to follow them by setting up a free Twitter account. Smart!

* The number of followers was really amazing. The 300 profiles studied average more than 17,000 followers, though they only followed back an average of 1470 each. The figure is misleading, however, as four accounts had more than 100,000 followers – and the report makes that clear. Removing these four, the average follow works out to 3,447 users. That’s still a lot.  The jury is still out, however, on whether thousands of followers actually lead to increased traffic or revenue for the followed profilers’ venture. 

*The Twitter profiles of the newspapers send out an average of 11 tweets per day. At the bottom end of the frequency list are Big Picture at The Boston Globe, The Akron Beacon Journal and Woody Paige from The Denver Post, who post 1.1 tweets each day. The Boston Herald takes the top spot with 95.5 tweets a day. 

* Rather than automatic postings, 70 percent of tweets were updated manually, with about half using Twitter itself. Twitterfeed was used by 28 percent to post RSS feeds. Tweetdeck and Hootsuite were popular as well. 

* Most of the journalists did not reply to tweets of their followers, which comes as no surprise. That’s a common issue with Twitter, unfortunately.  While Twitter is a viable reporting and research tool and in theory a good tactic for viral marketing, we feel strongly from our own experience that those with Twitter profiles are more likely to talk than listen.

Here’s the complete report.

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New report: what newspapers are doing with Web 2.0 and social media

A new report sheds light on how newspapers are using Web 2.0 and social media strategies at the end of 2008. The Bivings Group surveyed features of the top 100 newspapers in the U.S. Among the findings:

Bevins_Charts_on_Newspapers_thumb

-    Nearly every site has reporter-written blogs (93 percent).
-    Every newspaper offers articles in RSS feeds (though only 1 percent put ads in their RSS feeds – listen up: an untapped monetization opportunity).
-    Ditto with video – it’s everywhere now (100 percent of newspapers surveyed had a video player, up from 92 percent last year).
-    User comments are becoming ubiquitous too (75 percent vs. 33 percent in 2007).
-    User-generated content is on the rise (58 percent in 2008 vs. 24 percent in 2007).
-    Podcasts are being used less (40 percent vs. 49 percent last year).
-    Mandatory registrations are down (from 29 percent last year to 11 percent now).
-    More than half of all newspapers (57 percent) offer a PDF edition.
-    Social networking feature are still pretty much non-existent – only 10 percent had tools such as user profiles and the ability to “friend” other users.
-    76 percent of newspapers offer “Most E-mailed,” “Most Blogged,” and “Most Commented” sections (vs. only 51 percent in 2007).
-    Nearly all newspapers have some integration with external bookmarking sites like Digg and Del.icio.us (92 percent).
-    40 percent of newspapers have SMS alerts.
-    70 percent offer community event calendars.

The report concludes:

“When looking at the data over our studies from 2006 to 2008 it becomes evident that newspapers are opening up their websites to more and more users. With a decrease in registration requirements and increase of interactive features such as social bookmarking and article comments, newspapers are trying to appeal to a wider audience.  This indicates a clear change in how American newspapers see the Internet. Now, rather than a threat to readership, the newspaper industry is starting to try to use the Internet to build online communities around their publications.”

The full report, complete with graphs, can be downloaded here.

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Latin America report …

Digital classifieds are growing in Latin America -- a mixed landscape of traditional media companies and intercontinental giants that are finding new opportunities.

The 64-page report, for sale here, is a compilation of analyses our clients have already received as recipients of Classified Intelligence Report.

(Clients can receive a copy for free -- just drop us a line.)

Gentle reminder…

Clients' passwords change with every PDF issue of Classified Intelligence Report -- basically, once every other Thursday. Look in your latest edition for the newest password.

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