Redfin, Trulia, Move sued for patent infringement
Little-known Traffic Information, LLC has just filed suit over its “System for Providing Traffic Information” patent. Defendants in the suit are Trulia, Redfin, Move Inc, Scvngr, Smarter Agent, Glympse, Bok Financial, Bank of Texas, Capital One Financial, Capital One Bank; and Layar.
GeekWire has extensively reported on the upcoming Eastern Texas district court case. The plaintiff has been in court regarding patents several times before, as plaintiff against several firms, and as defendant with Google suing over mapping functionality.
According to the lawsuit, “Traffic has been irreparably damaged to an extent not yet determined,” though few details are known.
Realtor.com revamp, Move Inc. net loss double YOY
In addition to Move, Inc. Q110 net loss of $20.3 million – nearly double that of Q109 - the major earnings-call news was the revamp of Realtor.com, and perhaps of its contract with the National Association of Realtors (NAR.) The new platform will go live as an opt-in beta in two or three weeks from now. As any consumer or real estate professional goes to the site she or he will be asked if the preference is to view the new beta version of the site or the traditional one. Some time this summer, after feedback from users, the new Realtor.com will be live for everyone.
Saying that the site’s current “inflexible structure was a stumbling block,” CEO Steve Berkowitz added that significant work on the site is yet to be done but the real estate firm will “overcome a major hurdle with this pending release.” The goal is to make content more accessible more quickly. To do that they’ll make homes for sale, new construction, recently sold, off-market properties and rentals all searchable and discoverable from one place. The Finding a Realtor function will be improved, and consumers will now be able to search for a professional by certification.
One mission is for more targeted monetization opportunities. One of the keys to accomplishing this is in better analytics, providing better insight to customers and their activity on the site. As an example of current limitations, Berkowitz said that approximately 10,000 calls to real estate professionals from consumers are generated by clicking from the site via the IPhone, but that without improvements those are the only calls Move, Inc. can track.
“Our goal is to define the value relationship of what we provide to our customers, he said. “We will then get a better understanding of what a lead / referral is.”
While stressing that the agreement with NAR for Realtor.com remains in force, Krolik said that Move, Inc. needs to clarify the agreement by way of conversations with NAR. With market evolution, and real estate information out there from a number of competitors as well as Realtor.com, “We believe that we have to have the most comprehensive and reliable information available,” he said. Discussions between the two will include a conversation around the agreement clause “must remain competitive” for example.
It leaves us to wonder, with the creation of Realtors Property Resource, and the NAR funding of Game Changer Challenge projects such as Brokers Listing Cooperative, if the study of competitor phraseology in the agreement might be Move’s way of saying, “NAR, put us first.” There could be some Move, Inc. concern that NAR is trying to serve too many masters – and competitive or cross-purpose masters at that.
“At the end of the day we’re a search site – we’re a find site,” said Berkowitz. “We will continue to add new and better search functionality, giving consumers and real estate professionals smaller bite size chunks of what they’re looking for, enabling them to get through the site more quickly.”
Changes will roll out first for Top Producer and will be eventually applied to rentals and other places.
Move reported what CFO Bob Krolik called a “good [Q110] quarter, with the market still tough but some stabilization in Move’s core business.” Realtor.com revenue and listing counts (over 7 million) were both flat quarter over quarter, and while subscribers were down many purchased the more costly Market Snapshot than in quarters past. Rentals and moving revenues increased slightly.
Deferred revenue dropped by half in the last 12-18 months but revenue itself did not. This happened because customers that used to pay a discount fee for their upfront payment are now habitually paying on a monthly basis. Deferred revenue from December 31, 2009 through March 31, 2010 actually stayed about the same, however, indicating this payment process is starting to level out. Another factor in revenue drop was the drop off of Realtors, as approximately 300,000 left the industry, bringing Realtor numbers from 1.4 to 1.1.million.
Realtor.com now has 400,000 real estate professional subscribers, and relationships with 900 MLSs. Berkowitz cited a Comscore report that ranks Realtor.com number one among real estate sites for unique users, with 50 percent more users than number two Yahoo Real Estate. In April 14.7 million consumers and real estate professionals visited Realtor.com
Here’s the earnings release.
Move Inc.: right exec team, many new products
Ask a Realtor by Move’s Realtor.com
Ask a Realtor, a new online question and answer feature recently launched by Move’s Realtor.com, offers homeowners, sellers and buyers answers to real estate questions from Miami-area Realtors who know and understand the local market. This free online feature is now available on the Realtor.com Blogs homepage .
Through Ask a Realtor, visitors to the Realtor.com Blogs site can now ask questions free of charge and anonymously that will be answered only by licensed real estate professionals. Questions can be on any real estate-related topic ranging from local market trends, mortgages and home values to buying, selling, home inspections and more. Questions will be forwarded to a local Realtor or to one that specializes in the area of expertise most relevant to each question. Most participating Realtors in the Ask a Realtor program are active members of the Realtor.com Blogs community. Answers are emailed directly to the consumer by a Realtor.com moderator, and some are posted on the homepage of Realtor.com Blogs for everyone to read and enjoy. In addition, all questions and answers are archived on the Realtor.com Blogs site, listed chronologically and by subject, for future reference in an easily accessible knowledgebase so other visitors can benefit from the professional expertise. While questions can be posed anonymously, visitors to the blogs can also request a personal follow-up by the responding Realtor, thereby establishing a relationship with a local real estate professional at any stage in the decision-making process.
What makes this question and answer product unusual is that the questions are referred to those who specialize in the topic addressed, and those who have been designated as realtors in the local market. The site does not allow any real estate professional or other industry-experienced person to put themselves in front of the consumer with their own perhaps-informed and perhaps self-promoting response. We like the idea that questions can be asked anonymously. This should serve to quickly build the question database as consumers need not fear subsequent solicitations. It’s likely, however, that as the real estate professional shows her or his expertise and interest in helping for the sake of helping that consumers will identify themselves to make business contact with the realtor.
At this point, this Ask a Realtor is focused on Miami, Florida only. Online publishers of real estate sites and blogs, or those with real estate verticals would do well to emulate this in their own markets. Local realtors would likely welcome the opportunity to be viewed as topics or area experts – perhaps only contract advertisers would be eligible?
Move sells Enterprise group to Constellation
Move Inc. has sold its Enterprise and Homebuilder Web Development Group to Toronto-based Constellation Software, which builds vertical market software and services. The acquisition was via Constellation’s wholly owned subsidiary Constellation Homebuilders Systems.
Move said in its Q2 earnings call yesterday that “a modest gain on sale will be recorded as other income in Q3 and you will see a reduction in quarterly revenue of approximately $750,000 as a result of the sale of Enterprise.”
Move’s Web Development Group is headquartered in Milwaukee, WI, and develops custom Web sites for real estate brokerages and homebuilders. Its product offerings include Web development, interactive voice response systems, and television production solutions.
The Move Web development home page has already been renamed Constellation Web Solutions. Product offerings include site development, Flash, content management systems, interactive floor plans, and custom search.
Constellation Homebuilders System’s president Dexter Salna said his company was committed to building on the new acquisition’s “strong, well established customer base and flagship product line.”
Constellation has some 20,000 customers in over 30 countries. Founded in 1995, the publicly traded company has offices in Canada, Europe and Australia, with over 2,200 employees generating consolidated revenues exceeding $330 million.
Other companies in Constellation’s portfolio include Trapeze which makes software for public transportation, back end educational software maker Harris Computer Systems, and Jonas Software which provides enterprise management software to the club management, construction and food services industries.
Move income up in Q2, eyes Zillow?
Move, Inc. has reported financial results for the second quarter ended June 30, 2009. Net income was up to $3.2 million in Q2, compared with a $2.2 million loss in the same period last year.
Revenue, by contrast, was only $54.6 million, vs. $61.4 million in the second quarter of 2008, an 11 percent decline. Realtor.com was down slightly, but the company’s New Homes and Media divisions were down 56 percent and 22 percent respectively.
Income from continuing operations for the second quarter remained constant – $2.1 million for both 2009 and 2008.
Move’s Adjusted EBITDA on a non-GAAP basis Q2 2009 was also up – to $7.1 million compared to $5.7 million for the second quarter of 2008, a 24 percent growth.
G&A expense declined by $8 million or 41 percent compared to the second quarter of last year and about $12.6 million or 52 percent from the first quarter of 2009.
Beyond earnings, perhaps the most import important new direction at Move will be a shift from a “focus of one million home transactions to focus on the more than 100 million properties in the U.S.,” Steve Berkowitz, Move’s CEO, said during yesterday’s conference call. That’s a clear shot at Zillow and other sites that aim to cover every home with home valuations and other data.
The growth in income is partially attributable to Move’s effort to combine “sales, product and administrative functions across the company,” Berkowitz said during yesterday’s conference call. Berkowitz added that the company “continued to make solid progress toward both our short term business objectives and our long term growth strategy.”
“As I said in the last quarter we have a business that should do well even in a bad market and should thrive in a good market,” Berkowitz said.
Berkowitz pointed to the company’s Consumer Media and Top Producer divisions as doing particularly well and mentioned that the company runs more than 150 events for real estate professionals including the Top Producer product.
Move will also be putting emphasis on improving search going forward. “These initiatives will reset the bar higher for other companies,” Berkowitz said.
Nevertheless, there’s still work to be done, Berkowitz said: “We need to continue improving and evolving the user experience. We need to improve our sales efficiency. We have to improve our underlying architecture, data structure and integrate disparate technologies.” Berkowitz also mentioned that there’s a need to enhance the company’s rentals site.
And referring to out Zillowing Zillow, “We still have work to do to better leverage all of the deep historical data assets into the larger user experience,” he said.
Move averaged 10.8 million average unique users per month in the quarter,” Berkowitz said, adding that this “is more than 50 percent greater than our nearest competitor and more than triple any other companies.”
Oh, and if you’re looking for a job, the CTO and chief product positions are open, Berkowitz said, adding that the company is “actively searching” to find the right person for the job.
