Using social media when the news is bad
06 Mar 2009
When my brother called at 7:30 AM, I knew something was wrong. We had already made a plan to speak at 8:00 PM that night to discuss some work we are doing together. What could be so urgent about revising a project plan?
Dad had been diagnosed with lymphoma that morning, my brother said. It was too early to tell how far it had spread, what stage it’s in, what the course of treat