Yelp to allow businesses to respond to comments

10 Apr 2009

Yelp has made an about-turn in its long-standing policy of preventing businesses from responding to disparaging reviews made on the Web site. Starting next week, small business owners will be able to publicly counter user-generated reviews.

Yelp was accused in Februa

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Brian Blum

Brian Blum covers the U.S., Canada and Israel for Classified Intelligence Report, and contributes to our special reports and research projects. Originally from San Francisco and now based in Jerusalem, he has been with the AIM Group since 2004. He is the president of Blum Interactive Media, specializing in writing and multimedia content development for online, print, video and audio. His clients include newspapers, universities and non-profits. He is currently working on a book about the billion-dollar bankruptcy of a once high-flying Israeli startup.