How's your ERPM?

It sounds like something for which you'd need bicarbonate. What you need is reputation management.

ERPM stands for E-mail, Reputation and Presence Management, which BIA Kelsey predicts will grow from a $460 million industry to a $3.1 billion industry by 2013, as more companies -- especially small- and medium-sized businesses -- realize the need to track what consu

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