John Humphrey has been named the head of global automotive operations for J.D. Power and Associates, the company just announced. A 20-year company veteran, Humphrey has an extensive automotive background including consulting and research.
“As domestic and international automakers move further along the curve of leveraging global scale, J.D. Power is aligning itself to better assist the industry with actionable Voice-of-the-Customer insights that will help drive profitability,” said Finbarr O’Neill, president of J.D. Power and Associates, in the announcement.  “J.D. Power is moving to a global alignment that reflects today’s competitive environment, and John will fully leverage J.D. Power’s global reach and capabilities.”

Most recently SVP of international operations at the firm, Humphrey has also directed J.D. Power operations in China.

As a result of this change, Gary Dilts will be leaving J.D. Power and Associates.

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