Live chatters buy more often, spend more online, reveals Bold Software

08 Jul 2010
As we discovered ourselves on the ZipRealty short sale microsite, live chat is compelling, though which comes first - online-spend chicken or live- chat egg - is still somewhat in question. What is clear, however, is that if your e-commerce-enabled classified or marketplace site

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Sharon Hill

Sharon Hill has been a senior writer / analyst with the AIM Group since 2004, except for a two-year time-out to serve as sales and marketing manager for Suburban Newspapers of America. She worked at newspapers in California, the Carolinas and Indiana as a classified advertising sales supervisor and manager, and in newspaper circulation in Alaska. At the SNA, she was responsible for bringing in new members; lining up exhibitors, and helping develop programs for the classified conference and the classified alliance. She is also co-author of “Implementing and Managing Telework: A Guide for those who make it Happen” (Praeger Press) and a prolific blogger and social media user. She is based in Phoenix.