Edmunds.com rolls out live chat by Sharon Hill in Automotive 16 Apr 2012 By Sharon Hill Edmunds.com just signed with Contact At Once, joining AutoTrader.com and Cars.com in adding live chat to its dealer listings, with the goal This article is only available to AIM Group clients. Please subscribe now or log in to view. Share Building Salescontactatonceedmunds.comlive chatStrategy Sharon Hill Sharon Hill has been a senior writer / analyst with the AIM Group since 2004, except for a two-year time-out to serve as sales and marketing manager for Suburban Newspapers of America. She worked at newspapers in California, the Carolinas and Indiana as a classified advertising sales supervisor and manager, and in newspaper circulation in Alaska. At the SNA, she was responsible for bringing in new members; lining up exhibitors, and helping develop programs for the classified conference and the classified alliance. She is also co-author of “Implementing and Managing Telework: A Guide for those who make it Happen” (Praeger Press) and a prolific blogger and social media user. She is based in Phoenix.