Century 21 renews Zillow contract by Jim Townsend in Real Estate 11 Jan 2013 In the midst of pleading by some real estate groups for agents to bypass Zillow, Trulia, Realtor.com and other third-p This article is only available to AIM Group clients. Please subscribe now or log in to view. Share zillow and Century 21 real estate Jim Townsend Jim Townsend, editorial director and a principal of the AIM Group, is a career journalist, consultant and interactive media pioneer with more than 35 years of experience in news management. Townsend joined the AIM Group in 2001 as an analyst and consultant and became a part-owner in 2003. He is based in Houston. He leads a global team of analysts who report media industry trends in North and South America, Europe, India, Asia, Australia and other countries in the Pacific Rim.