Live chat is not just a convenience tool for auto dealers and OEMs - it's a high-ROI, high-conversion sales tool.
During the June 27 Automotive News Webinar - Opportunity isn't Knocking, it's Texting and Chatting, chat and text provider Contact At Once, and Kia Motors America, offered proof that chat works.
By Sharon Hill
Edmunds.com just signed with Contact At Once, joining AutoTrader.com and Cars.com in adding live chat to its dealer listings, with the goal
Apartments.com just launched live chat services powered by ContactAtOnce, citing Forrester Research's findings that 45 percent of consumers want to talk to a live person when t