Facebook just introduced a new shopping tool for merchants and consumers. Classified and online marketplace publishers must take heed.
In its annual F8 presentation, Facebook executives explained many new personal-use upgrades to Messenger that include app development - offering the ability to send and open photos, video
Auto Dealer Monthly has awarded automotive live-chat vendor ActivEngage dealer top-choice for live-chat for the third year. Vendors are evaluated by dealer staff based on product as well as customer service.
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Contact At Once, live chat provider for more than 13,000 auto dealers, has significantly expanded its move into the real estate industry, with
In a study of buyer engagement, automotive research firm Datiaum found that live chat has replaced email as a strong lead generator for auto dealers. Visitors to auto dealer websites engaged with sales reps nearly 13 percent of the time via live chat, while those visiting sites without a live chat only engaged 3.2 percent of the time.
Other important stats: